Privacy Policy

1. Collection of Personal Information

We may collect the following types of personal information from you:

  1. Full name
  2. Contact information (email address, phone number, delivery address)
  3. Payment details (processed securely via third-party providers)
  4. Order history and preferences
  5. Messages or inquiries submitted through our contact form or email

We collect your information when you:

  • Place an order through our website
  • Subscribe to our newsletter
  • Contact us via our website or social media
  • Enter a promotion or provide feedback

2. Use of Personal Information

We use your personal information to:

  • Process and deliver flower orders
  • Communicate order confirmations and updates
  • Respond to customer service inquiries
  • Improve our services and user experience
  • Send promotional emails (only if you have opted in)

3. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may disclose your data to:

  1. Third-party service providers (e.g., payment processors, delivery partners)
  2. Legal or regulatory authorities when required by law
  3. Technology providers that help maintain our website and communications

4. Storage and Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorized access, or disclosure. This includes:

  • Secure hosting of our website
  • SSL encryption
  • Restricted access to personal information

5. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience and gather anonymous analytics data via tools like Google Analytics. You can disable cookies in your browser settings.

6. Access and Correction

You have the right to access and correct any personal information we hold about you. To request access or correction, please contact us using the details below.

7. Marketing Communications

If you opt in, we may send you marketing emails or SMS messages. You can unsubscribe at any time by clicking the unsubscribe link or contacting us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

10. Contact Us

Dana’s Flowers Gold Coast
Email: info@danasflowersgc.com.au
Phone / WhatsApp: +61 466 615 407
Website: https://danasflowersgc.com.au

©2025 Dana's Flowers Gold Coast.